ACCOUNT VERIFICATION

Why is card verification needed?

We need to ensure that the card is in your possession and that you are the one making the transaction. Many fraudsters attempt to use stolen data to transfer funds without having the physical card. Therefore, verification is a simple yet reliable way to protect our users.

How to verify your card?

To verify your card, you need to register on the w-box.io website, then go to the "Your Accounts" section, add an account (card number), take a photo of the card, and submit a verification request. Step-by-step guide:

1. Register on the website
2. Go to the "Your Accounts" section
3. Click on the "Add Account" button, sеlect your bank card (or Visa/MasterCard if your bank is not listed)
4. Enter the card number (if your card has a 16-digit number)
5. Click on the "Verify" link
6. Take a photo for verification
7. Submit this photo for verification

How long does card verification take?

Card verification requests are processed within 5-10 minutes during operator working hours.